CBR Naïve Interaction in a Web-Based System for Tourism

Berruquier, C. and Blanzieri, Enrico and Ebranati, Alessandro (2005) CBR Naïve Interaction in a Web-Based System for Tourism. UNSPECIFIED. (Unpublished)

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    The paper presents an empirical research whose goal is to study the interaction between a Case-Based Reasoning (CBR) system and users without knowledge of CBR. This interaction, that here is called CBR naïve interaction, can occur frequently in web-based CBR systems and consequently in CBR-based e-commerce systems. The research was led during the usability assessment of COOL-TOUR a web-based CBR system for tourist culture support. The paper describes methods and results of the usability tests as well as a preliminary experiment. The quantitative results are not final but qualitative evidence suggests that the user adopts different models of interaction.

    Item Type: Departmental Technical Report
    Department or Research center: Information Engineering and Computer Science
    Subjects: Q Science > QA Mathematics > QA076 Computer software
    Uncontrolled Keywords: Case-Based Reasoning, Tourism, Bicycle, User evaluation
    Report Number: DIT-05-016
    Repository staff approval on: 25 Mar 2005

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