Socio-Technical Systems in ICT: A Comprehensive Survey

Morris, Alexis (2009) Socio-Technical Systems in ICT: A Comprehensive Survey. UNSPECIFIED. (Unpublished)

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    Socio-technical systems research aims to optimize two of the most important parts of the organization, the social network, and the technological network. The field is highly multi-disciplinary, and covers a host of issues, ranging from the management of complex systems, teams and work groups, interactions, and cognitive factors. Many approaches in the literature have adopted aspects of the socio-technical ideas, leading to four general perspectives. Depending on the view of the organization, solutions proposed are either those of the abstract organizational scientist, the social scientist, the technologist/engineer, or the complex systems engineer. This work surveys the field with these perspectives in mind, and highlights literature exploring such systems.

    Item Type: Departmental Technical Report
    Department or Research center: Information Engineering and Computer Science
    Subjects: Q Science > QA Mathematics > QA076 Computer software
    Report Number: DISI-09-054
    Repository staff approval on: 14 Sep 2009

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